Shipping

Estimated Delivery: 4–8 business days (*)

Note: U.S. Customs delays may occur depending on your location.

This is our default shipping method. Orders are shipped via Canada Post and delivered by USPS Priority Mail for only $13 USD (U.S. addresses only).

Benefits:

• Track your shipment online
• Up to $100 insurance coverage for loss or damage
• Tracking number sent by email once shipped

(*) To Hawaii, it usually takes 30 days. Delivery standards apply to business days between major urban centres. This is only an estimate. We are not responsible for delays caused by United States Postal Service (USPS) or public/statutory holidays.

(*) Delivery standards refer to business days between most major urban centres and may vary depending on the origin and destination. Due to the volume of orders we receive, our order processing time is 1–3 business days before we ship out your order. This is only an estimated delivery window. We are not responsible for delays caused by your country’s postal service or statutory holidays.

** Orders over 1 kg will be charged based on actual shipping weight.

Estimated Delivery: 3–5 business days (*)

Note: Delivery times do not include potential U.S. Customs delays. This faster option is available for $22 USD (U.S. addresses only).

Orders are shipped via Canada Post XPRESSPOST™ and delivered by USPS Express Mail (EMS).

Benefits:

• Track your shipment online
• Up to $100 insurance coverage for loss or damage
• Tracking number sent by email once shipped

(*) To Hawaii, it usually takes 30 days. Delivery standards are for business days between most major urban centres. This is an estimated time only. We are not responsible for delays caused by USPS or statutory holidays.

(*) Delivery standards refer to business days between most major urban centres and may vary depending on the origin and destination. Due to the volume of orders we receive, our order processing time is 1–3 business days before we ship out your order. This is only an estimated delivery window. We are not responsible for delays caused by your country’s postal service or statutory holidays.

** Orders over 1 kg will be charged based on actual weight.

You may track your shipment through the following sites:

Canada Post: www.canadapost.ca

USPS: www.usps.com

Important Notice

Some customers have missed USPS delivery notices, resulting in returned shipments.

Please check your tracking number frequently on the USPS website to avoid delays or returns.

If USPS marks your shipment as “delivery attempted” but you didn’t receive a notice, please contact them directly:

• 📞 Phone: 1-800-222-1811 (USPS Customer Service)
• Ask for your local postal unit’s pickup address and hours
• Photo ID is required for pickup

Please note: Our customer service team does not have access to additional tracking information beyond what is shown on the USPS website. www.usps.com.

If your package is not picked up in time, USPS will return it to us after 15 days (Expedited) or 5 days (Xpress). We truly understand that these situations can be frustrating, and we’re committed to assisting you. The fees below are strictly to cover carrier charges — we do not make any profit from them.

Option 1: Re-sending
A $30 resending fee will apply. We do not profit from this service — the fee strictly covers actual postal charges. USPS charges us $18.00 to return the package to us, and it costs $12.00 to ship it back to you. We also absorb all labor, packaging, and handling costs.

Option 2: Cancelling Your Order
A $20 cancellation fee will apply for those wishing to cancel for any reason. This fee only covers the $18.00 USPS return shipping charge and the credit card transaction fees. We do not profit from this fee — labor, packaging, and administrative time are also absorbed by us.

Estimated Delivery: 4–7 business days (*)

Note: Customs delays may occur depending on your country’s import policies.

We offer fast and secure international shipping for just $49.50 USD. Your order will be shipped via Canada Post XPRESSPOST™ and delivered by your country’s national postal service.

Supported Countries:

Select your country from the dropdown below to confirm availability:

See country list... Afghanistan Albania Algeria Andorra Angola Anguilla Antigua And Barbuda Armenia Azerbaijan Argentina Aruba* Australia Austria Bahamas Belarus Belgium Belize Benin Bermuda Bolivia Bonaire, Sint Eustatius and Saba Bosnia And Herzegovina Barbados Botswana Bulgaria Burkina Faso Burundi Bhutan* Brazil British Virgin Islands* Brunei Darussalam* Bulgaria* Cambodia Cape Verde Cayman Islandse Central African Republic Chad Chile Cook Islands Curaçao Cypruso Czech Republic China Costa Rica Croatia Denmark Djibouti Dominica Dominican Republic Estonia Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Finland Falkland Islands (Malvinas) Faroe Islands Fiji French Guiana French Polynesia French Polynesia France Gabon Gambia Georgia Ghana Gibraltar Grenada Guadeloupe Guatemala Guernsey Guinea Guinea Bissau Guyana Germany Greece Greenland* Hong Kong Haiti Honduras Hungary Hungary Iceland India Indonesia Iran, Islamic Republic Of Iraq Iraq Ireland Isle of Man* Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Kosovo Kuwait Kyrgyzstan Latvia Liechtenstein Lithuania Luxembourg* Lao People's Democratic Republic Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macao* Madagascar Malawi Malaysia Maldives Mali Martinique Mongolia Montenegro Macedonia* Malta N. Mariana Islands* Mauritius Mexico Moldova* Monaco Montserrat* Morocco Mozambique Namibia Nauru Nepal Netherlands New Caledonia* New Zealand Nicaragua Norway Niger Nigeria Norfolk Island Oman Papua New Guinea Philippines Pitcairn Panama* Paraguay* Peru* Poland Portugal Qatar Romania* Russian Reunion Romania Rwanda Saint Barthélemy Saint Helena Saint Lucia Saint Pierre And Miquelon Samoa* San Marino Saudi Arabia Sao Tome And Principe Saudi Arabia Senegal Seychelles Sierra Leone Sint Maarten Solomon Islands South Africa South Korea Sudan Sri Lanka Suriname Svalbard And Jan Mayen Swaziland Syria Serbia Singapore Slovakia Spain Sweden Switzerland Taiwan Thailand Trinidad & Tobago Tajikistan Tanzania, United Republic Of Timor Leste Togo Tokelau Tonga Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine Uruguay Uzbekistan United Kingdom Venezuela* Vietnam Vanuatu Wallis And Futuna Yemen Zambia Zimbabwe

*Asterisk denotes countries where Xpresspost and Tracked Packet shipping are not available. You will be contacted with alternate shipping options.

Benefits:

• Track your shipment online
• Coverage for loss or damage up to $100 included
• Tracking number provided via email once your package ships

(*) Delivery standards apply to shipments between major urban centres. Actual delivery time depends on destination, customs, and local conditions.

**Orders over 1 kg will be charged based on actual shipping weight.

Note: Some countries may not support Tracked Packet or Xpresspost services. We will contact you with alternatives if needed.

You may track your package using the following websites:

Canada Post: www.canadapost.ca

Your National Postal Service: Use your tracking number to check status on your country’s delivery website.

Important Notice

Some customers miss delivery attempt notices, resulting in returned shipments. Please check your tracking number frequently to avoid missed deliveries.

If a delivery attempt is marked but no notice was received, contact your national postal service. You may also contact Canada Post directly:

• 📞 Canada Post Phone: 1-888-550-6333
• Ask for the location and hours of the local postal unit holding your package
• Photo ID is required for pickup

Please note: Our customer service team does not have access to additional tracking information beyond what is shown at www.canadapost.ca.

If a package remains unclaimed and is returned to us after the 15-day holding period, the following charges will apply. We understand that international delivery delays or missed notices can be frustrating, and we are committed to helping you resolve any issues. These fees only cover the actual costs charged by Canada Post — we do not profit from them.

Option 1: Re-sending
A $100.00 resending fee will apply. We do not profit from this service — this amount simply covers the actual shipping costs incurred. Canada Post charges us $50.00 to return the package, and it costs another $50.00 to resend it to you. In addition, we absorb the labor, packaging materials, and handling time at no extra cost to you.

Option 2: Cancelling Your Order
A $50.00 cancellation fee will apply to those wishing to cancel for any reason. This fee only covers the return shipping cost of $50.00 and the credit card transaction fees. We do not profit from this charge — we also cover labor, packaging, and processing time at our own expense.